Ph) (770) 928-9922
Real Reviews by Real People
With Real Results
5 star rating229 Reviews
Pinnacle Window & Siding Company believes your home renovation should be a positive experience -- enjoyable and free from worry and stress. You can have full confidence that your replacement project will meet your expectations. We help you to put it all together -- from ideas to design, from products to plans, from beginning to end. Pinnacle Window & Siding has over 32 years of experience and knowledge to help turn your ideas into great results. We listen, make suggestions, and look.. for the best way of achieving your goal.
No need to be concerned about low-ball costing, inferior work or escalating prices once the job begins. Our experience assures you that we know what it takes to do something right and how much it costs, and we will tell you upfront. Trust alone is not enough; Pinnacle Window & Siding puts it in writing. Our work order covers your project in detail -- what, how, when and how much.
Pinnacle Window & Siding is in business for the long term. We work hard to earn your trust and to make every installation a great experience. Give us a call today and let us show you why we are the Georgia industry leader in quality, value, and customer service!
SunshineT
Reviews: 2
When we decided to replace all of our wooden windows with vinyl, we had to learn a lot along the way. We got quotes from many companies and all claimed they carried a wide selection of brands. However, they actually don't. Most carry several and will push whichever one they prefer. Between pressuring you to buy quickly, carrying so-so products (check google) or questionable finance practices, we were ready to give up. Then we found Pinnacle. When they came out for our quote, they actually carried EVERY SINGLE BRAND that four other companies brought out and more. They also had better windows for a better price. We were sold! The installation was seamless and we could not be happier! We'd highly recommend them to anyone!
Yenhui
Reviews: 1
They did a great job at a very competitive rate. Their background and references checked out very well. I would strongly encourage anyone who is thinking about installing energy efficient windows to definitely consider these guys.
MountainMan8...
Reviews: 2
Pinnacle replaced my windows Oct 2010 and did an outstanding job! They said they would be at my house at 9 AM and, guess what, they were there right at 9 AM (how refreshing is that!). This is the second time I have worked with Lee and crew. Lee is a consumate "old school" (again, how refreshing) professional that gets my personal gold star seal of approval. You won't find a better Window guy in Atlanta! Thanks, Lee. I'll be calling you next year when I get ready to replace my siding. Mark B, Alpharetta
archernc
Reviews: 1
These are the type of folks you only meet one in a lifetime (which is why we keep ordering from them). We comparison shopped with Lee and the 'family' found a great deal for our windows and even went back for a front door. This is the type of crew that you wished could handle ALL of your homeowner needs because of the attention to detail, the friendliness, and overall great attitude. I even think Webster's would be at a loss of praiseworthy words for this company.
agata_r
Reviews: 17
My husband and I recently decided to begin replacing some of the old windows in our 60+ year old house. After speaking with a few companies, we went with Pinnacle because of their excellent reviews on Kudzu, a very positive experience with the gentleman who came to our home to discuss the various window options (and who patiently answered all our questions), and the Softlite window he showed us that blew away the competitors' offerings. We will go back to Pinnacle to continue the project because the installation was a breeze, the Softlite windows look absolutely amazing, and the customer service was impeccable. Worth every penny.
georgia_greg
Reviews: 3
Finally a company that was honest, responsive, neat and did what they said they would. Absolutely a joy to deal with! Installation was incredible, what a great crew. I would highly recommend Pinnacle if you are looking at replacing your windows.
michelle232
Reviews: 25
Knew them from my townhome which they replace my windows on they were so quick it was great... and no more leaky window. Now 30+ windows later in our new home... IT LOOKS GREAT. Thank you Lee for answering way to many questions and explaining it all in detail. The crew was professional, quick, and cleaned up after well. THANKS A LOT!!!!
CobbHome
Reviews: 1
Lee, the owner of Pinnacle Windows, took the time to explain everything in absolute detail pertaining to his replacement windows. Steve, Jason and Cody came to install the windows. They did a fantastic job. We had 19 windows replaced. They arrived at 8:30 and were done by 5. The job was flawless and they cleaned up so well you could not tell they were even here. The windows were even more beautiful than we had imaged. They definitely increase the look of our home. As an additional plus they sent out Clearview Window Cleaning company to give the windows their first time cleaning at no additional cost to us. Pinnacle Windows is definitely a first rate company that I highly recommend.
thedicker
Reviews: 2
The company owner Lee and his installation staff of Steve, Jason and Cody did an excellent job in their respective roles. A 20 window job plus one exterior door were installed in one day with a total lack of mess and inconvenience. The products are functional and aesthetic. All in all, a pleasant experience.
WrexRacer
Reviews: 2
Pinnacle did a great job for us too. We had about 30 windows replaced (single pane) with Soft-lite Elements. Pinnacle was top notch the whole time. Lee Fuller took the time to give me several different quotes (breaking the job into different phases and quoting about 4 different brands/types of windows). He really knows windows. Their prices were competitive on the low end windows and outstanding on the higher end windows. Lee also quoted a fair price the first time, rather than giving a fat quote and haggling to a fair price. The crew was quick and professional. The crew was clearly experienced. The crew worked directly for Lee. They weren't outsourced labor. The crew replaced all of the windows, except a large (6 ft) window in the foyer, in a single day. They did a great job cleaning as they went. They spent the entire second day replacing the foyer window, which including some framing to replace rotted wood. Our house is west facing. With the large window in the foyer, the front of the house was just about impossible to cool. With the new windows, the foyer is the same temperature as the rest of the house. Pinnacle is even sending out a window washer to clean the windows after giving the caulking a week to set. I highly recommend them.
RedWingFan
Reviews: 2
Lee Fuller and his team are wonderful! Lee has to be one of the most knowledgeable window/door people around; and, his staff members are an amazingly-talented group. We recently used Pinnacle for the second time in three years to complete the replacement of all the windows and doors in our home. Although I was thoroughly satisfied in 2008, I was particularly impressed this time by the installment team who worked over four hours to ensure that our front door was hung correctly. Now that's dedication and commitment---a rarity in today's business world. Our windows and doors are beautiful; and, I would highly recommend this company to anyone.
uvalaw2005
Reviews: 6
We loved many things about the home we just bought, but not our windows. We got quotes from several companies, and while Pinnacle was not the least expensive, they sell the best product. If you are going to replace 29 windows, do it right. Lee Fuller was prompt and professional on both of his visits, the first to show us his products and provide an estimate, the second to finalize the paperwork once we had hired his company. If Lee sets a high standard, his crew meets and exceeds it. I would trust Steve and his team to do any project on our home. They came early and worked late, handled the removal and replacement of our windows (and the existing plantation shutters), and somehow managed to leave the interior of our home even cleaner than when they arrived. We are ecstatic with our new windows and can hardly believe how stress-free the process was with Pinnacle.
hvivona
Reviews: 1
We had 26 windows replaced and they did an AMAZING job! Quick, high quality work & super nice crew!Perfect! If you're looking to have your windows replaced, you MUST hire this group!!!
CBRoberts
Reviews: 1
I had 13 new windows installed in my home by Pinnacle. Not only do they look fabulous, but the experience was beyond my expectations. Lee Fuller visited my home and showed me the windows. Absolutely no high-pressure sales. The price was lower than the two other companies I had spoken with, and the time it took to get the windows made was less than the time other companies had quoted too. They came in within that time, as promised. The guys who put in the windows were friendly, efficient and very neat. All 13 were installed in one day and they look great. (I just pressure-washed my house today and... no leaks!) I have a dog and the installers were tolerant of her curiosity and were very careful about keeping the gate to the backyard closed when she went out. Lee called me a week later to make sure everything was ok, which I really liked. I would HIGHLY recommend Pinnacle. I just can't say enough about their professionalism and their product. THANK YOU PINNACLE!
daisythewond...
Reviews: 2
I purchased new windows and doors for our home from Lee Fuller of Pinnacle Windows because I believe their products are the best and their prices are fair. The windows I purchased are all premium-quality, vinyl, double hung, double paned, with high energy efficiency and Argon UV and glare protective coating. Pinnacle Windows installed around 23 new windows including two large picture windows and four hand-crafted Provia doors with hardware. The price included expert installation and a transferable lifetime warranty on all of the windows,screens and doors.I appreciated Lee's highly informative,"no pressure to buy" sales presentation. Lee is an expert at all things windows and entry doors and he has a passion for what he does. He helped my husband and I to understand and appreciate many available window and door features. He provided us with expert guidance and gave us some good ideas that we had not previously considered. Before we placed our order, Lee and his installation experts came to our house and walked window-to-window and door-to-door with us to make sure every last detail was exactly as we wanted it. The 4-man crew were experts at their craft, completing the entire job in two days and leaving no mess behind. We are extremely satisfied with our beautiful, new, premium quality, energy efficient windows and doors. I think the price was commensurate with the quality. We highly recommend this company.
JillfromGa
Reviews: 1
I sat through a 2 hour "estimate" with another company that ended in a buy right now and save routine. My husband said "we're done". I was worried they would all be that way. Lee was great and very thorough without over doing it. The team expertly and quickly took care of our house. They went the extra mile when it started to rain the gutters were over spilling on to the window they had installed and had yet to seal. They cleaned the gutters! My house feels so much better and I no longer hear the neighbors air conditioner all night. Thank you for making a huge decision easier and our house so beautiful.
edandcaronpe...
Reviews: 1
We replaced 18 old windows recently. We interviewed several companies and decided on Pinnacle because of Lee Fuller, the owner. His sales pitch was genuine and without any pressure. His installers, Steve and Jason, were absolutely awesome. They did everything exactly as promised, on time, and without any excuses or problems. They were a pleasure to have working for us. We love our new windows. A great experience!
walkingone
Reviews: 1
We are pleased with the window and the work that the crew of pinnacle put in for us. They were quick and efficient and also very mannerly. The entire experience was pleasant and we would recommend their use for anyone.
martipa
Reviews: 2
We've had our windows for 2 years, while washing windows several days ago I mistakenly got them off track. I called Lee and he willing came to put the windows back on track within 24hrs. - even on a Sunday! I don't know many companies that provide better customer service. We now need a new front door and I wouldn't think of going anywhere else.
Linda1744
Reviews: 1
I had 35 windows replaced with Softlite Elements and am extremely pleased with Pinnacle's work. Robert and his team as well as Steve and Jason did a great job! Lee Fuller did even more than promised when unexpected issues came up with the original construction of the house that made the replacements of some windows difficult, but the crew did an excellent job making everything work out without charging me any extra. I would highly recommend this company as they did a very professional and beautiful job replacing all of my windows.
KarenO2
Reviews: 1
I just had Pinnacle install my fourth order of windows, and the experience has been great each time. I first met Lee Fuller at a home show 2 years ago. After talking to several window companies, it was easy to choose Lee's company to replace a few windows in my home. Over the next 2 years I called him 3 more times for the remainder of my windows. Everyone at Pinnacle is great. The office staff, the installers, the owner Lee.....They are always friendly, positive, helpful, and professional. The quality of their work is superior. I can honestly say I am totally satisfied with their work. And my windows are beautiful! I'm Another Satisfied Customer! KarenO
beckers1
Reviews: 2
I was sold the first day I met with Lee Fuller! He was very thorough with his presentation and not high pressure. I have just finished having all my windows replaced and absolutely love them! Steve and Jason are amazing at what they do! They arrive on time and take pride in their work. I could not have asked for a better experience replacing windows! The customer service in the office is amazing also. This is a company that is well run and cares about the customer! I would highly recommend this company!!!
brianbul
Reviews: 2
Just had my large foyer window replaced. Guys were great! Showed up on time, did a great job with install, very friendly and helpful. Cleaned up when they were done. Looks Great. Would highly recommend them. The entire process from beginning to end was great. Very honest company, did everything they promised.
SandraE
Reviews: 7
We selected Pinnacle Window & Siding to replace all the windows and front door of our home. At our initial meeting Lee Fuller, the owner, gave us an in depth presentation of all the services and products his company offered. He thoroughly explained the process of replacing windows, type of windows available and gave us excellent suggestions on changing some windows. There was absolutely no pressure and Lee does not require payment upfront. Payment is due when the job is completed and you are satisfied. With Lee's knowledge and experience in the window business and his excellent presentation, we knew we had found the right company. All other quotes we received flew out the window. The installation couldn't have gone more smoothly. The installers, Steve and Jason, arrived early and stayed late. Their attention to detail and their attitude is something you do not see every day. Steve is a true craftsman, takes pride in his work and treats your home as if it was his own. Jason is about as hardworking guy as you will ever meet and he is an expert in window installation, not to mention re-hanging blinds and drapes. Their assistant Pop helped with the windows and did an excellent cleanup job. We could not be more satisfied with the new windows and front door. I would highly recommend Pinnacle Window & Siding. They stand behind their product and their work and are excellent in what they do.
Kare4all
Reviews: 1
I felt comfortable with Lee Fuller from the first consultation. After waiting a year, I contacted him again. Once again, he did not pressure, but took time to explain the benefits and contract terms. Fast forward to installation: all my windows were replaced in less than a work day according to schedule. My observant neighbors were impressed with the apparent competency of the team. I'm glad to have decent windows in my home, and to have done business with a company that has integrity.
lstevens5152
Reviews: 3
Pinnacle was recommmended to me by a neighbor who replaced all windows on their first floor. I was very impressed by Lee Fuller, who gave me the estimate. He spent alot of time explaining things and answering all my questions. They were flexible on dates when they would do the installation. Even though they are willing to replace 1, 5, 10, etc. windows at a time, I decided to do my entire house. I had 29 windows replaced, including 3 really odd-shaped ones. They did a great job cleaning up when they were done, the installers were all very pleasant and efficient. They removed and replaced all curtains and blinds. I had to do almost nothing! Also, they had someone come out a week later and clean every window inside and out, for free! AND they did not expect any payment until they were done and I was satisified with the job. I would recommend Pinnacle to anyone.
Gatorgrad85
Reviews: 1
Purchased 16 Softlite windows. Everything you could want in dealing with a company. Great price that didn't change after the work was done, with miscellaneous add-ons. Great responsiveness, helpful professional staff. Work was done in a timely fashion and they left the area as clean as when they arrived. I dinged a couple of pieces, they scheduled a time to come out and replace scratched parts, no problem.
batesmotel23
Reviews: 1
Very nice people and great to deal with. Everyone was on time for appointments and very professional. The installers worked quickly and left no mess. We love our windows!
jdhudson
Reviews: 3
Very pleased with Robert especially in the installation of our windows. He was so friendly and wonderful with my family. He was kind enough to point out a few other problems in our home that would have led to a lot of damage had they not been pointed out.
Jackieinatla...
Reviews: 2
If Kudzu allowed reviewiers to give 6 stars I would. Their customer service is outstanding and their products are great. Pinnacle worked with me to find a convenient time for both of us to have my windows installed. They showed up when they said they would and finished when they said they would. And there was no mess to clean up after the installation. They replaced my blinds and curtains which I was not expecting. The price ended up being exactly what was quoted so there were no surprises. When they were putting in my kitchen window they broke my kitchen faucet. They paid for a new faucet and replacement by a plumber without my having to push them! Pinnacle is an owner operated company and they take customer service seriously. Everytime I called someone answered the phone - half the time it was Lee Fuller the owner. These days that means a lot. Oh and the windows have been great too - less street noise, no more drafts and I can clean them easily.
furniture1
Reviews: 1
Lee Fuller is the #1 customer service man in the window replacement business. We had our Simonton windows installed 4 years ago and had a problem with one of the windows today. I called Pinnacle and did not have to wait for voice mail menus like all the other customer "no service" depts. we are so used to today. I made a call, a real person answered the phone, and my window was fixed by Lee himself same day! Thanks Lee Great Job!
soozinsta
Reviews: 6
We had Pinnacle replace 10 of the windows in our home and we couldn't be more pleased. From the initial meeting to the final product we were met with honest, courteous service and a great product. We can already feel a difference in the temperature in our house and the noise level has also been reduced. Pinnacle was also a great value as compared to the other 4 companies that gave us quotes.
magnoliajane
Reviews: 2
Pinnacle Windows provided honest and specific information to assist in our purchase decision. The installation was convenient and professional, and the new windows are protecting very well from our current cold weather.
